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Elements and Performance Criteria

1. Identify industry sector
2. Identify the industry sector
3. Recognise the major competitors in the industry and their products
4. State the major external issues facing the industry

Range Statement

This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.
Regulatory framework	The latest version of all legislation, regulations, industry codes of practice and Australian/international standards, or the version specified by the local regulatory authority, must be used, and include one or more of the following: · legislative requirements, including work health and safety (WHS) · industry codes of practice and guidelines · environmental regulations and guidelines · Australian and other standards licence and certification requirements
Procedures	All operations must be performed in accordance with relevant procedures. Procedures are written, verbal, visual, computer-based or in some other form, and include one or more of the following: emergency procedures work instructions standard operating procedures (SOPs) safe work method statements (SWMS) formulas/recipes batch sheets temporary instructions any similar instructions provided for the smooth running of the plant
Routine problems	Routine problems must be reported and corrective action taken according to relevant procedures. Routine problems include one or more of the following: changes to the normal situation changes to the daily routine quality variations changes to the process inputs changes in the process
Corrective actions	Corrective actions include one or more of the following: reporting to an appropriate person taking action specified in procedures
Appropriate personnel	Appropriate personnel include one or more of the following: supervisor more senior operator other designated personnel

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Performance Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria and include the ability to:

use information contained in:

standard operating procedures (SOPs)

safety, hazard and incident procedures

maintenance logs

identify processes relevant to work role

identify work requirements and follow work instructions

identify own and team/section role in meeting company objectives, including safety objectives and customer requirements

identify the organisation’s internal and external customers

request advice and seek clarification in relation to job/work environment

identify and apply quality standards

recognise and report variations in quality and/or non-conformances

identify routine problems and take corrective actions as required

complete workplace forms and records

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Knowledge Evidence

Evidence must be provided that demonstrates knowledge of:

organisation procedures, including:

safety, emergency and hazard control

relevant SOPs

the context in which the organisation operates, including:

the sector

major competitors

major external issues

organisation goals, objectives and targets

the impact of organisation procedures in own work, including:

equal employment opportunity (EEO) policies and procedures

ethical standards

work health and safety (WHS) policies, procedures and programs

quality and continuous improvement processes and standards.

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